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Molina Healthcare of New Mexico

400 Tijeras Avenue NW
Suite 200
Albuquerque, NM 87102
Phone: Molina Healthcare of California main phone number(855) 322-4078


Provider Services

Claims

Phone: (855) 322-4078
P.O. Box 22801
Long Beach, CA 90801

Appeals/Grievances

P.O. Box 182273
Chattanooga, TN 37422

Correspondence

(Refunds, Contracts, Changes, etc.)
P.O. Box 3887
Albuquerque, NM 87190


Network Management

Click here for MHNM Network Management Contact Information

Utilization Management

To contact the coverage review team for Molina Healthcare of New Mexico Pharmacy and Healthcare Services (Medical/Surgical, Behavioral Health), please call any time 1-855- 322-4078.

24 Hour Grievance Line

PO Box 3887,
Albuquerque,
NM, 87190
In Albuquerque: (505) 342-4663
Outside Albuquerque: (800) 723-7762

Administration

Phone Number
In Albuquerque: (505) 342-4660
Outside Albuquerque: (800) 377-9594

Compliance Program

Phone Number
In Albuquerque: (505) 341-7469
Outside Albuquerque: (800) 827-2973
24-hour Compliance/Anti-Fraud Hotline

Customer Service

Phone Number
In Albuquerque: (505) 341-7493
Outside Albuquerque: (888) 295-7651

Enrollment

Phone Number
In Albuquerque: (505) 342-4660
Outside Albuquerque: (800) 377-9594

Anti-Fraud Program

Phone Number
In Albuquerque: (505) 341-7469
Outside Albuquerque: (800) 827-2973
24-hour Compliance/Anti-Fraud Hotline

EDI

Submitting Electronic: Claims, Referral Certification and Authorization
Phone: (866) 409-2935
Email Directly: EDI.Claims@MolinaHealthcare.com


Submitting Electronic: Encounters
Phone: (866) 409-2935
Email Directly: EDI.Encounters@MolinaHealthcare.com


ERA/EFT

Molina Healthcare
ERA/EFT Email: EDI.ERAEFT@MolinaHealthcare.com

Change Healthcare/ECHO Health

EFT/ERA/835 Assistance
Phone: (888) 834-3511
Email: edi@echohealthinc.com

Virtual Credit Card Processing Assistance
Phone: (888) 983-5580

Provider Portal Assistance
Phone: (800) 895-0621

Website:  https://enrollments.echohealthinc.com/efteradirect/molinaHealthcare
Provider Portal (ECHO):  https://providerpayments.com/