Filing a PIHP Grievance or Appeal

Your Prepaid Inpatient Health Plan (PIHP) will make coverage decisions for behavioral health, intellectual/developmental disability, and substance use disorder services and supports. Contact your PIHP for more information.

 If you reside in Wayne County, including Detroit residents, you will contact the Detroit Wayne Integrated Health Network. Call 1-313-344-9099 (TTY/TDD: 1-800-630-1044), Monday through Friday, 8 a.m. to 4.30 p.m.

 

For Medicare behavioral health benefits for Macomb County residents, please contact Member Services at (800) 665-3072, TTY:711. 7 days a week, 8 a.m. – 8 p.m. ET.

For Medicaid behavioral health benefits for Macomb County residents, please contact Macomb County Community Mental Health at (855) 996-2264 TTY: 711. Monday - Friday, 8 a.m. – 8 p.m. ET.

 
You may have to pay for services that are not covered. You may also have to pay for services from providers not part of our network. If the services were an emergency, you don’t have to pay. If you need help, call Member Services.