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Contact Us

Molina Healthcare
Attn: Medicare Member Services
200 Oceangate Ste. 100
Long Beach, CA 90802

 

Member Services

For more information, or if you have questions around care coordination, provider directory access, billing questions, or any other inquiries, please contact Member Services.

Toll Free: (833) 306-3394
TTY: 711
7 days a week, 8:00 a.m. to 8:00 p.m., local time
(Assistive technologies, including self-service and voicemail options, are available after regular business hours, on Saturdays and Sundays, and on holidays)

 

If you are not a Molina Medicare member and would like additional information, please call

Toll Free: (866) 403-8293
TTY: 711
Monday to Saturday, 8:00 a.m. to 8:00 p.m., local time

 

Service Area of Illinois

The service areas covered by Molina Medicare in the state of Illinois are:

Molina Medicare Choice Care (HMO) – Adams, Bond, Boone, Brown, Bureau, Calhoun, Carroll, Cass, Clinton, Cook, De Witt, Douglas, DuPage, Fayette, Ford, Greene, Hancock, Iroquois, Kane, Lee, Livingston, Logan, McDonough, McLean, Macoupin, Madison, Marshall, Menard, Monroe, Montgomery, Moultrie, Ogle, Piatt, Pike, Putnam, Schuyler, Scott, Shelby, St. Clair, Stark, Stephenson, Washington, Will, Winnebago, Woodford counties

Service Area beginning January 1, 2026:

Molina Medicare Choice Care (HMO) – Adams, Bond, Boone, Brown, Bureau, Calhoun, Carroll, Cass, Clinton, Cook, De Witt, Douglas, DuPage, Fayette, Ford, Greene, Hancock, Iroquois, Kane, Lee, Livingston, Logan, McDonough, McLean, Macoupin, Madison, Marshall, Menard, Monroe, Montgomery, Moultrie, Ogle, Piatt, Pike, Putnam, Schuyler, Scott, Shelby, St. Clair, Stark, Stephenson, Washington, Will, Winnebago, Woodford counties

Molina Medicare Complete Care Plus (HMO D-SNP) – Adams, Alexander, Bond, Boone, Brown, Bureau, Calhoun, Carroll, Cass, Champaign, Christian, Clark, Clay, Clinton, Coles, Cook, Crawford, Cumberland, De Witt, Dekalb, Douglas, Dupage, Edgar, Edwards, Effingham, Fayette, Ford, Franklin, Fulton, Gallatin, Greene, Grundy, Hamilton, Hancock, Hardin, Henderson, Henry, Iroquois, Jackson, Jasper, Jefferson, Jersey, Jo Daviess, Johnson, Kane, Kankakee, Kendall, Knox, La Salle, Lake, Lawrence, Lee, Livingston, Logan, Macon, Macoupin, Madison, Marion, Marshall, Mason, Massac, McDonough, McHenry, McLean, Menard, Mercer, Monroe, Montgomery, Morgan, Moultrie, Ogle, Peoria, Perry, Piatt, Pike, Pope, Pulaski, Putnam, Randolph, Richland, Rock Island, Saline, Sangamon, Schuyler, Scott, Shelby, St. Clair, Stark, Stephenson, Tazewell, Union, Vermilion, Wabash, Warren, Washington, Wayne, White, Whiteside, Will, Williamson, Winnebago, Woodford counties