Member Handbook

handbook

Member Handbooks 

icon PDF Medicaid Managed Care Member Handbook

 Find Your MMC Quick Start Guide Here

Member Handbook Inserts - Benefit Updates 

 Interoperability Service Authorization Timeframe Change

 Effective 1/1/26: Dental Vendor Change - Liberty Dental

 Effective 7/1/25: Behavioral Health Appointment Standards

 Effective 6/1/25: Chronic Disease Self-Management Program (CDSMP) for Arthritis

 Effective 4/1/25: Doula Services

 Effective 3/4/25: Electronic Noticing

 Effective 1/1/25: Social Care Network Insert

 Effective 1/1/25: Social Care Network

 Effective10/7/24: Integrated Benefits for Dually Eligible Enrollees (IB-Dual) Program

 Effective 12/1/24: Family Planning

 Effective 7/1/24: Childrens Waiver EMod, VMod, and AT Transition to CHHUNY

 Effective 1/1/24: Covered Services for Undocumented non-citizens who are age 65 and over 

 Effective 1/31/24: Coverage for crowns and root canals in certain circumstances 

icon PDF Effective 4/1/23: Pharmacy Benefits will no longer be covered by Affinity - NYRx will provide

icon PDF Effective 1/1/23: Applied Behavioral Analysis (ABA) Benefits

icon PDF Effective 1/1/23: Gambling Disorder Treatment Benefit

icon PDF Effective 1/1/22: Behavioral Health Community Oriented Recovery and Empowerment Services (CORE)

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*Printed copies of information posted on our website are available upon request.

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