Molinalogo

Molina has partnered with ECHO Health, Inc. (ECHO), for payment delivery and 835 processing. On this platform you may receive your payment via EFT/Automated Clearing House (ACH), a physical check or a virtual card.  

By default, if you have no payment preferences specified on the ECHO platform your payments will be issued via virtual card. This method may include a fee that is established between you and your merchant agreement and is not charged by Molina or ECHO. You may opt out of this payment preference and request payment be reissued at any time by following the instructions on your Explanation of Payment (EOP) and contacting ECHO customer service at (888) 834-3511 or edi@echohealthinc.com. Once your payment preference has been updated all payments will go out in the method requested. 

If you would like to opt out of receiving a virtual card prior to your first payment, you may contact ECHO customer service at (888) 834-3511 or edi@echohealthinc.com and request that your Tax ID for payer Molina Healthcare of Mississippi be opted out of virtual cards. Once you have enrolled for electronic payments, you will receive the associated ERAs from ECHO with the Molina Payer ID. Please ensure that your practice management system is updated to accept the Payer ID referenced below. All generated ERAs will be accessible to download from the ECHO provider portal at providerpayments.com. 

If you have any difficulty with the website or have additional questions, ECHO has a customer services team available to assist with this transition. Additionally, changes to the ERA enrollment or ERA distribution can be made by contacting the ECHO customer services team at (888) 834-3511. As a reminder, Molina's Payer ID is 77010. Once your account is activated, you will begin receiving all payments through EFT and you will no longer receive a paper EOP (i.e., remittance) through the mail. You will receive 835s (by your selection of routing or via manual download) and can view, print, download and save historical and new ERAs with a two (2) year lookback. 

The document below provides step-by-step instructions on how to register with ECHO Health to receive electronic payments, remittance advices, and 835's.  Any questions during this process should be directed to ECHO Health (888) 834-3511 or edi@echohealthinc.com.