- Quality Service
Passport uses the Healthcare Effectiveness Data and Information Set (HEDIS®) tool each year as a way to measure quality. This is done by looking at the type of care and services provided. HEDIS® is maintained by the National Committee for Quality Assurance (NCQA). The tool allows for review of certain aspects of care. This includes clinical and non-clinical care. It also shows where plans can improve care and service. Passport’s goal is to be better than 75 percent of other health plans in the nation.
Detailed results can be found by clicking below:
HEDIS Annual Trends
If you have any questions or would like additional information about HEDIS® please contact Member Services.
*You may request printed copies of all content posted on our website by calling the Member Services phone number on your member ID card. HEDIS® is a Registered Trademark of the National Committee for Quality Assurance.
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