Members

Be ready for any emergency

Store these important phone numbers in your cell phone:

Member Services

(including Behavioral Health)

Medicaid: (866) 472-8545 (TTY: 711)

Marketplace: (888) 560-5716 (TTY: 711)

24-Hour Nurse Advice Line

English: (888) 275-8750

Spanish: (866) 648-3537

TTY: (866) 735-2922

Health (Case) Management

(866) 472-8545 (TTY: 711)

MTM Health (transportation)

(888) 298-4781 (TTY: 711)

Medicaid Pharmacy Services

Find a pharmacy close to you

Any specialists you see




Veterinarian’s office

 

 

 

Download our My Molina app!

  

Have your member ID, PCP and prescription list on the go.

 

Preparing for a storm or natural disaster


Have a “Go Bag” ready.

  • Water – at least a three-day supply (one gallon per person, per day, in break-proof containers)
  • Food – at least a three-day supply of non-perishables per person
  • Portable radio
  • Flashlight and batteries
  • Cell phone and charger
  • Change of clothes
  • First aid kit
  • Mask, gloves, hand sanitizer
  • Credit card and cash (if the power is out, some places may only accept cash as payment)
  • Personal care items
  • Medicine, glasses


Other things to consider:

  • Fill your car’s gas tank ahead of time
  • Pet care items (food and water, carrier, leash, meds, shot records, ID)
  • Waterproof container with important documents (insurance, medical records, bank account numbers, Social Security card, passport or government issued ID)

 

Additional Resources

 

 

You may have to pay for services that are not covered. You may also have to pay for services from providers not part of our network. If the services were an emergency, you don’t have to pay. If you need help, call Member Services.