Dental Provider Manual and Training

 

Molina Healthcare of Wisconsin, Inc. – Dental Services

 

About Molina Dental Services

Molina Dental Services (MDS), in partnership with SKYGEN USA and Molina Healthcare of Wisconsin, Inc. (dba My Choice Wisconsin) administers dental benefits to Medicaid and Medicare members in participating Wisconsin counties. Our mission is to deliver efficient, affordable, and comprehensive dental care, supporting the physical, social, and emotional well-being of our members and strengthening local communities. Learn more at one of our provider orientations and education sessions.

 

Dental Provider Manual

Our Dental Provider Manual will provide you with information about Molina and will describe how we will work together as you care for our patients’ health care needs. Please keep this manual handy for reference and contact us at (855) 326-5059 should you have any questions.

Provider Dental Manual

 

Wisconsin Medicaid (BadgerCare Plus / SSI) Dental Services

Molina Healthcare of Wisconsin offers dental benefits to Medicaid members residing in Milwaukee, Kenosha, Racine, Waukesha, Washington, and Ozaukee counties. Outside these areas, the state-administered Medicaid program handles dental services directly. Molina members in covered counties can expect:

  • Preventive benefits such as exams, cleanings, x-rays, and fluoride treatments.

  • Additional restorative services as medically necessary.

  • A routine dental appointment provided within 90 days of request.

 

Medicare & Family Care Partnership Plan (Dual-Eligible Dental Benefits)

Under the My Choice Wisconsin Medicare and Family Care Partnership Plan, members in these Wisconsin counties receive supplemental dental coverage administered by SKYGEN, with benefits including:

  • No-cost preventive services: oral exams, cleanings, fluoride treatments, and x-rays.

  • Comprehensive benefit allowance—up to $3,600 annually available for services such as dentures.

Preventive services are provided regardless of whether the comprehensive benefit cap has been reached.

 

Provider Support Teams

Dental Provider Services

For general inquiries:
(844) 862-4564
mdvsproviderservices@molinahealthcare.com
Hours: M–F, 8:00 a.m. – 5:00 p.m. CST

Provider Information and Credentialing
mdvspim@molinahealthcare.com
Fax: (844) 891-2865

Network Development and Contracting
denta.visiondevelopment@molinahealthcare.com
Fax: (844) 584-3686

 

Provider Training Sessions

Virtual monthly training sessions are available to all dental providers. Registration is required.

Upcoming Dates:

  • September 10, 2025 – 9:30 a.m. to 10:30 a.m. EST – Register Here

  • October 22, 2025 – 9:30 a.m. to 10:30 a.m. EST – Register Here

  • November 26, 2025 – 9:30 a.m. to 10:30 a.m. EST – Register Here

  • December 17, 2025 – 9:30 a.m. to 10:30 a.m. EST – Register Here

 

Dental Provider Appendix – 2025

The Molina Healthcare of Wisconsin Dental Provider Appendix (2025) contains all relevant information about Medicaid dental benefits, including policies, billing procedures, and provider participation requirements for the Molina Dental Services program.

Download the 2025 Dental Provider Appendix (PDF)

For additional tools and resources, visit the SKYGEN Provider Web Portal:
SKYGEN Portal

 

SKYGEN Provider Services

For help with claims, authorizations, address or Tax-ID changes, contracting, or portal training, contact:

SKYGEN Provider Services Team: (855) 326-5059

Monday – Friday, 8:00 a.m. – 5:00 p.m. CST

Trained representatives are available to assist Wisconsin dental providers.

 

SKYGEN Provider Web Portal (PWP)

The PWP is the exclusive dental provider platform for the Molina Healthcare of Wisconsin Dental Network. It combines powerful new enhancements with established features to support your practice at no cost.

With PWP, you can:

  • Use a single sign-on to manage your practice
  • Access member eligibility, benefits, claims, and authorizations—24/7
  • Submit claims and authorizations directly
  • Upload supporting documents securely (e.g., x-rays, EOBs, treatment plans)
  • Check real-time status of in-process claims and view historical payment records
  • Access provider resources, including training sessions and plan documentation

Log in to PWP
PWP Technical Support: (844) 621-4587

 

Join the Molina Dental Network

Molina Healthcare of Wisconsin is actively recruiting dental providers to expand access to quality care for our members. We've made the contracting and credentialing process simple and efficient.

To join our network, you must:

  1. Be enrolled as a Medicaid provider with an active Medicaid ID.

  2. Review and sign the Dental Provider Service Agreement.

  3. Complete credentialing using one of the following methods:

  • Fax: 877-556-5863

You may also email your completed credentialing documents to: mdvsproviderservices@molinahealthcare.com


Required attachments include:

  • A copy of your active dental license

  • DEA certificate or DEA waiver

  • Proof of professional liability/malpractice insurance

 

Questions about contracting or credentialing?

Email denta.visiondevelopment@molinahealthcare.com