Members

Grievance and Appeals

Are you having problems with your medical care or our services? If so, you have a right to file a grievance or appeal.

A grievance can be filed when you are unhappy with your care. Some examples are:

  • The care you get from your provider;
  • The time it takes to get an appointment or be seen by a provider or;
  • The providers you can choose for care.

 

An appeal can be filed when you do not agree with Molina Medicare’s decision to:

  • Stop, suspend, reduce or deny a service or;
  • Deny payment for services provided.

 

To learn more, click on one of the links below:
 

Molina Medicare wants you to have access to the grievance process. We will provide you with help through each step.
For any other questions, Please call Member Services