Your Member ID Card

When you become a member, you get a Member Identification (ID) Card in the mail from Molina Healthcare.
 
Please check your Member ID Card to make sure the information is correct. 
Your ID Card provides:
- Your name
 - Your date of birth (DOB)
 - Your Molina Healthcare identification number (ID#)
 - Program name (program)
 - Your primary care provider’s (PCP) name (provider)
 - Your PCP office phone number (provider phone)
 - The name of the medical group your provider works with (provider group)
 - Additional information:
    
- Member Services phone number
 - Molina Healthcare’s 24-Hour Nurse Advice Line toll-free number for English and Spanish speaking members
 - Authorization department (for your provider) phone number
 - Claims address (for your provider)
 - The identifiers for Molina Healthcare’s prescription benefit
 
 
Why do I need to carry my Member ID Card with me at all times?
- It is used by health care providers, such as your provider, pharmacist and hospital to determine if you are eligible for services through Molina Healthcare.
 - You must show it every time you get health care.
 
What do I do if I lose my Member ID Card?
You can get a new one this way:
- Go to My Molina and print a temporary Member ID Card or ask to have a new card sent to you.
 - Call Molina Healthcare Member Services at (855) 882-3901. 
 
