Molinalogo

When you become a member, you get a Member Identification (ID) Card in the mail from Molina Healthcare.

Please check your Member ID Card to make sure the information is correct. It has this information on it:  

• Your name
• Your member identification number (ID #)
• Your date of birth (DOB)
• Your primary care physician’s name (provider)
• Your primary care physician’s office phone number (provider phone)
• The name of the medical group your physician works with (provider group)
• Molina Healthcare’s 24-Hour Nurse Advice Line toll-free number for English and Spanish speaking members
• Toll-free numbers for:
  • Prescription-related questions and the identifier for Molina Healthcare’s prescription benefit
  • Hospitals to notify Molina Healthcare of admissions for members
  • Emergency rooms to notify Molina Healthcare of emergency room admissions for our members

Be sure to carry your Member ID Card with you at all times.  

• It is used by health care providers, such as your physician, pharmacist and hospital to determine if you are eligible for services through Molina Healthcare.
• You must show it every time you get health care.
• If you lose your Member ID Card, you can get a new one this way:
  • Go to My Molina and print a temporary Member ID Card.
  • Go to My Molina and ask to have a new card sent to you.
• Call Member Services at:
  • (866) 449-6849 or CHIP Rural Service Area (RSA) (877) 319-6826
  • TTY English (800) 735-2989 or dial 711
  • Texas Relay Spanish (800) 662-4954