The act does not require proof of a specific intent to defraud the U.S. government. Instead, health care providers can be prosecuted for a wide variety of conduct that leads to the submission of fraudulent claims to the government, such as knowingly making false statements, falsifying records, double-billing for items or services, submitting bills for services never performed or items never furnished or otherwise causing a false claim to be submitted.
Health care fraud includes but is not limited to the making of intentional false statements, misrepresentations or deliberate omissions of material facts from, any record, bill, claim or any other form for the purpose of obtaining payment, compensation or reimbursement for health care services.
|By a Member||By a Provider|
|Using someone else’s insurance card.||False coding, altering records, or claims.|
|Altering or forging a prescription.||Balance billing by asking the patient to pay the difference between the discountedfees, negotiated fees, and the provider's usual and customary fees.|
|Knowingly enrolling someone not eligible for coverage under their policy or groupcoverage.||Billing for services not rendered or goods not provided.|
|Providing misleading information on or omitting information from an applicationfor health care coverage, or intentionally giving incorrect information to receivebenefits.||Billing separately for services that should be a single service.|
|Altering the billed amount for services.||Billing for services not medically necessary.|
|Altering the service date.||
Overutilization: Medically unnecessary diagnostics, unnecessary durable medical equipment, unauthorized services, inappropriate procedure for diagnosis.
Unbundling of procedures.
Health care fraud, waste, and abuse is rising higher and higher every year. Molina and other State and Federal agencies are working together to help prevent fraud. Here are a few helpful tips on how you can help prevent health care fraud, waste, and abuse:
You may report suspected cases of fraud and abuse to Molina's Compliance Officer. You have the right to have your concerns reported anonymously to Molina and/or the California Department of Managed Health Care. When reporting an issue, please provide as much information as possible. The more information provided the better the chance the situation will be successfully reviewed and resolved. Remember to include the following information when reporting suspected fraud or abuse:
You may report fraud, waste, and abuse to Molina Healthcare through one of the following:
The Molina Healthcare Alert Line is available 24/7. It can be reached at any time (day or night), over the weekend, or even on holidays. To report an issue by telephone, call the toll-free at (866) 606-3889.
To report an issue online, visit: https://molinahealthcare.AlertLine.com
Write (marked confidential) to:
Molina Healthcare of California
200 Oceangate, Suite 100
Long Beach, CA 90802.
You may also report fraud, waste, and abuse to:
Department of Managed Health Care
California HMO Help Center
980 Ninth Street, Suite 500
Sacramento, CA 95814-2725
Telephone: (888) 466-2219