Quick Start Guide

Quick Start Guide

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Molina Healthcare is committed to helping you take charge of your health. Here are some next steps to help you get started.


  1. You will receive a member welcome kit and your member ID card within 15 days after you have enrolled with Molina Healthcare**.
    ** please note that the actual delivery date may be delayed due to unexpected shipping delays (i.e. national emergencies, inclement weather, etc.)

  2. Once you receive your Member ID Card, create an account on the My Molina member portal to easily access important information about your benefits and coverage.
    1. Why register for MyMolina.com?
      • Connect from any device, like your computer or mobile phone
      • Make a payment (Marketplace exchange members only)
      • View and print your ID card
      • Change or find your doctor
      • Get health reminders for services you need
      • Check to see if we cover your prescription drugs
      • View your claims history
      • View your medical profile (assessments, conditions, care plan)
    2. What do I need to create a MyMolina.com account?
      • Your Molina Member ID number (on your ID card)
      • An email address
    3. How do I create an account?
      • Go to http://MyMolina.com and click “Create an Account”
      • Follow the prompts to fully register your new account

  3. Download the Molina Mobile App to access your account on your mobile device.

    Get it on Google PlayOpens as a new tab Download on the App StoreOpens as a new tab

  4. Need Assistance? Contact Us:

    State

    Member Services

    Billing & Payment

    California

    (888) 858-2150

    (800) 772-5327

    Florida

    (888) 560-5716

    (800) 375-7421

    Idaho

    (833) 657-1981

    (877) 672-1646

    Illinois

    (833) 644-1623

    (877) 473-6017

    Kentucky

    (833) 644-1621

    (888) 466-4477

    Michigan

    (888) 560-4087

    (800) 503-6593

    Mississippi

    (866) 472-9484

    (800) 295-3859

    New Mexico

    (888) 295-7651

    (800) 253-0217

    Ohio

    (888) 296-7677

    (800) 339-8459

    South Carolina

    (855) 885-3176

    (800) 400-7957

    Texas

    (888) 560-2025

    (844) 359-0201

    Utah

    (888) 858-3973

    (800) 573-6844

    Washington

    (888) 858-3492

    (800) 525-4554

    Wisconsin

    (888) 560-2043

    (844) 278-1130

Download the My Molina Mobile App

You can make a payment, change your doctor, view service history and request a new ID card from the palm of your hand.