Members

Advance Directives Complaints

Texas

For complaints regarding physicians contact:

Texas Medical Board
Investigations Department, MC-263
P.O. Box 2018
Austin, TX 78768-2018
(800) 201-9353 TTY/TTD:711
Monday - Friday 8AM - 5 PM local time

For complaints regarding hospitals contact:

Texas Department of Health
Health Facility Compliance Group (MC 1979)
Texas Department of State Health Services
1100 West 49th Street
Austin, TX 78756
(888) 973-0022 TTY/TTD:711
Monday - Friday 8AM - 5 PM local time

You may have to pay for services that are not covered. You may also have to pay for services from providers not part of our network. If the services were an emergency, you don’t have to pay. If you need help, call Member Services.